User > Subscribe to events

Subscribe to events

Each profile page displays information such as your group membership, last login, and links to change your passwords. For more information about the profile sidebar, see User Profile.

Subscriptions allow you to receive notifications about events even if you are not included as a recipient. This allows you to monitor specific events regardless of whether you were included directly or indirectly as a recipient in the original notification. You could use subscriptions to keep track of weather-related supply-chain disruptions in the Chicago office, network disruptions that have not been handled within 30 minutes, or all events that were generated from a specific communication plan.

When you create a subscription you define a set of criteria that tells xMatters which events you want to be notified about. You can also configure subscriptions to notify on you specific devices. This enables you to fine-tune which events you subscribe to and how you are notified, for example, you might want to receive an email about all network outages, but if the network outage is in your data center and has been unresolved or 45 minutes you may want a phone call on your mobile phone.

Before you can subscribe to a form, the form must be configured to allow subscriptions and you must have permission to subscribe to it.