Configure response redirects

The URL Redirect configuration setting allows you to associate a URL (web address) with a response option. When users select the response option in an email, xMatters Inbox, or mobile app notification, the URL automatically opens in a new browser window. For example, after a user responds, you may want to direct them to the next step in an incident management toolchain, such as to a chat room or a service desk ticket.

Selecting a conference bridge response in the mobile app will override any URL redirects configured for that response.