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Firebird Release
The Firebird Quarterly Release includes an advanced AI Scribe Agent, MFA for native login, an Incident Notes trigger, list/multi-select list incident type properties, and more:
- Scribe Agent for Microsoft Teams Incident Meetings: Transcribe incident meetings so important conversations are automatically captured.
- Email MFA for Native xMatters Login:Add an extra layer of security to native xMatters logins with verification codes delivered by email.
- Incident Notes Trigger: Kick off flows automatically whenever a new note is added to an incident.
- List and Multi-Select List Incident Type Properties: Give responders predefined choices to standardize incident data and use those values across automation, playbooks, filtering, reporting, exports, and the API.
Find out more about the new features and updates in the Firebird Release Overview!
Welcome to xMatters
When help is needed, xMatters ensures the right message reaches the right people at the right time. Our service reliability platform gives teams the superpowers to choose from hundreds of free downloadable workflows, connect their favorite tools, and level up their incident response process so issues are fixed before they can impact customers.
Learn how to use xMatters Dashboards to quickly resolve incidents, view your on call information, and see critical data at a glance. With the power to create and share multiple dashboards across your organization, support for high-level system overviews, and customizable incident response behaviors, dashboards give you the tools needed to manage any situation.
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