DS_VOICE_DEVICES.csv

The DS_VOICE_DEVICES.csv file contains information necessary to create and maintain voice devices in xMatters:

DS_VOICE_DEVICES.csv file columns

Column Name

Maximum Character Length

Comments

EXTERNAL_KEY

250

See Standard CSV Fields.

COUNTRY

(optional)

100

The country name to use when dialing this device (case-sensitive; see the list of valid country names below).

See Valid field valuesfor a list of valid COUNTRY field values.

AREA_CODE

10

Area code to use when dialing this device (non-negative integers only).

PHONE_NUMBER

30

The phone number for dialing this device (valid characters: 0123456789()+-.<space>).

EXTENSION 10

The phone extension number for dialing this device (valid characters include 0123456789()+-.,<space>*#).

USER_KEY

250

The external_key for the user who owns this device.

DEVICE_NAME

100

The name for this device (must be selected from the organization’s defined device names). Standard values for this are “Office Phone” or “Home Phone”.

STATUS

30

Indicates whether this device is active or inactive (ACTIVE or INACTIVE; case-sensitive).

DEFAULT_DEVICE

1

Indicates whether this device is a failsafe (default) device (Y or N).

Failsafe devices may be contacted outside of their active timeframes when the user is targeted as part of a group and has no other active devices.

DEVICE_ORDER

38

Integer sequence number specifying the order of the device in the list of this user’s devices. The list starts at 0 (zero).

DELAY

38

Integer specifying the delay in minutes for this device.

LOCK_24x7

1

The flag (Y or N) indicates to the web user interface whether the timeframe can be modified. When set to 'Y', timeframes are locked to be on a 24 hour/day, 7 day/week schedule.

IS_EXTERNALLY_OWNED

1

See Standard CSV Fields.

ACTION

1

See Standard CSV Fields.