Schedule a quick message

You can create a schedule that will send a message on a specific date, or on a recurring daily, weekly, monthly, or yearly basis. Scheduled messages are sent as notifications to the users, groups, or dynamic teams you specify.

To create a scheduled message:

  1. Click the Messaging tab.
  2. On the Quick Messaging page, type the text of the message in the Message Text field.
  3. In the Recipients area, specify the users, groups, and dynamic teams you want to receive the message.
  4. In the Scheduled Messaging area, click the + button to expand the options.
  1. Type a descriptive name for the scheduled message in the Name field.
    1. The name of each scheduled message you control must be unique.
  2. Select one of the radio buttons to specify the frequency of the scheduled message, as described in the following table:



One Time

Sends the message once, on a specific date.

Every Hour

Sends the message multiple times per day, on specific days of the week and within a set range of hours. For example, you could create a schedule to send a message every two hours between 8am and 6pm, Monday to Friday, or that sends a message every 6 hours all day Saturday and Sunday.

Every Week

Sends the message one or more times per week, at the same time each day. For an example of creating a weekly reminder message, see the following section, Example Scheduled Message.

Every Month

Sends the message once per month, either on a specific date or on a specific day of the week, such as the first Monday, or second Friday. You can also set the time of day at which the message is sent.

Every Year

Sends the message once per year. You can specify the date and time at which the message will be sent.

  1. Specify the schedule for the message using the options for the selected frequency.
  2. Click Send Message to create the scheduled message.

If you contract or hide the Scheduled Messaging options before clicking Send Message, xMatters will treat the message as a quick message and send it immediately. xMatters will not create the scheduled message.

Example Scheduled Message

The following example shows how to create a sample scheduled message.

View scheduled messages

You can use the View Scheduled Messages page to view a list of the scheduled messages you control, and edit or delete your scheduled messages. Administrators can use the View Scheduled Messages page to view and edit all scheduled messages in the system.

Note that expired scheduled messages are not automatically removed from xMatters; you must delete them manually.