Step 5: Add message content

With the form layout now in place, we can start designing the content of the email, text (SMS), and voice notifications that the form will be used to send. You'll recall that property variables added to these messages are replaced with the values configured on the form when it is initiated.

So, we'll be working with the properties already created for this form, but the context will be less abstract, as you'll be able to configure exactly how and where property values are presented to message recipients. Because there are three message types to design, we'll devote a subsection to each.

You can get started by navigating to the Form Details page and clicking the Messages tab. Then, click Edit for the type of message content you want to work with.