Designer > Example communication plans > Example 4: email different images based on scenarios

Design example 4: email different images based on scenarios

The Tornado Scenario example showed how you can use scenarios to create multiple configurations of messages based on particular situations (such as different regions, recipients, or devices). You can also use this feature to send an email notification to users, but change an image in the message depending on the situation.

In this example, we'll create an email notification about our organization's new Emergency Response Plan and change the corporate logo for different site locations.

We'll do this by creating a text property as a placeholder for the URL of our image, and adjusting the HTML code to include an <img> tag around the text property to render it as an image in the outgoing message. This example builds on the communication plan design concepts introduced in the last example. As a result, steps are not included for tasks that have been covered frequently.

To use an image in your email message it must have an associated URL.