Designer > Define message content > Voice notification content

Voice notification content

The Voice Interaction dialog box allows you to create content for the voice (phone) notification that will be sent when the associated form is initiated. You can also create recordings from this dialog box, as well as preview the voice interaction to ensure that it sounds exactly as you intended.

Preparation

Before starting to create a voice interaction script in the editor, it's a good idea to build an outline, flowchart, or other type of plan for what you want the script to achieve. Here are some questions you will want to consider before you begin:

  • What existing recordings will be needed in the script?
  • What new phrases will need to be recorded for the script? Whose voice will be used for these?
  • What is the key information that will be presented, and where should it be placed in the script?
  • What existing properties will be needed for the script?
  • Will any new properties need to be created?
  • Are there any existing policies or procedures that must be reflected in the script?

Once you know the answers to these questions and other issues specific to your organizational needs, you can sketch out each step of the interaction and then start adding these elements to the interaction.