Administrator > Configure your company

Configure your company

Company Supervisors can configure some of your company settings, such as the following:

  • The company logo on the login screen
  • Sites, countries, and time zones
  • Company holidays
  • The outgoing caller ID
  • The default email sender display name
  • Single Sign on (SSO) with SAML
  • Phone call-out settings
  • Web session timeouts

If you would like to configure your company in more advanced ways, contact your Client Success Manager or make a support request at support.xmatters.com. We can help you configure the following things:

  • Customize roles and permissions
  • Import data
  • Configure LDAP servers
  • Set up notifications for when EPIC data synchronization jobs complete
  • Configure user service providers