Microsoft Azure Pipelines

Azure Pipelines is a DevOps service that allows you to build, test, and deploy code projects and make them available to any user. This workflow creates change records so you can monitor the impact of Azure Pipelines service hooks on your service health. You can then build automations to update stakeholders, or send messages to respond to events in Azure Pipelines.

How it works

When an alert is generated in Azure Pipelines, it sends a JSON-formatted webhook to xMatters. An Azure Pipelines trigger in xMatters parses the webhook and creates a change record. The webhook includes essential data about the change to help you build automated tasks.

Install the workflow

The following instructions describe how to install the workflow through the xMatters one-click installation process.

  1. Go to the Workflow Templates page and click the Azure DevOps Pipelines tile.
  2. On the Set up the Workflow tab, give the workflow a name (this must be unique in your instance) and add an optional description.
    • You can edit these later, if needed.

  3. Click Next to set up the connection.
  4. Choose the authentication method. A trigger URL is generated based on the selected authentication method.

  5. Copy the trigger URL — you’ll use the URL to configure the webhook in Azure Pipelines.
  6. Send a test signal to the trigger URL to test the connection.
  7. Click Open Workflow to go to the workflow and customize it, or click Close to close the installation window.

Configure Azure Pipelines to send requests to the trigger URL

To have Azure Pipelines send alerts to the flow trigger, you need to configure a webhook and set it to use the trigger URL.

Set the impacted or associated service

To set a recipient from this webhook, add the name of a single impacted or associated service to the end of the trigger URL in Azure Pipelines. The encoding used to add the service is based on the type of authentication you select in Flow Designer.

  • For URL authentication, use an ampersand to attach the service. For example, if you want to notify the Cassiopeia Service, you'd add &recipients=Cassiopeia%20Service to the URL.
  • For other authentication types, use a question mark to attach the service. For example, if you want to notify the Antares Service, you'd add ?recipients=Antares%20Service to the URL.

Remember to URL-encode any special characters or spaces in the service's target name.

After setting the recipient on the Azure Pipelines webhook, go to Flow Designer and open the Change Record step. Drag and drop the Recipients variable into the Associated Service field. When changes are received, the associated or impacted service is notified of the change.

You can also manually add a service by typing its name into the Associated Service field.

Next Steps

Now that you've installed the workflow, you can use it as-is, or customize it to suit your needs better. Here are some examples of things you can add to the workflow to customize it: