All Events report

The All Events report gives you a window into past events, providing you with access to more of your xMatters data to support root cause analysis, address compliance requirements, and other important processes. Our extended data retention capabilities allow you to enjoy improved visibility into your xMatters data via the report.

Consolidating event reporting

To make it easier to access information about both current and historical events in your system, we're working to consolidate the All Events and Recent Events report into a single interface. This will involve bringing some existing features from the Recent Events report (such as the Timeline and Log reports) into the All Events report and updating the user interface and components of the All Events report to include the same data presentation.

A quick word about your data...

Prior to extending our data retention capabilities, the default storage limits were 30-days of runtime data and 60-days of archived data. When we began populating your historical data in October 2018, we maintained whatever information was available in your system at the time, so your initial experience with the All Events report will be unique to you and your system. Data that was purged before data retention was extended for your system is not available but, going forward, xMatters retains all of your event data, along with historical on-call and notification history. This means that the All Events report continues to grow in functionality and depth of presentable data, but also limits visibility to that data based on your pricing plan so you only pay for the data you need.

To allow for unknown factors such as clock drift and network lag, there is a 15-minute synchronization window between data collected by the current system and the contents of the extended data retention facility; in other words, what is displayed in the All Events report. If you're looking for information on currently live events, or events within the last 30 days, you might want to use the Recent Events report.

For more information about a specific event, click its Event ID.