User upload wizard

The User Upload Wizard allows you to create a new upload job and import users into xMatters by uploading a data file in comma-separated values format. Once you have added a new upload job, the wizard guides you through a four-step process to load your users into xMatters:

  1. Upload your data file
  2. Validate your data file
  3. Process your data file
  4. Notify users about their account

A template file is available in the first step of the of the User Upload Wizard (for more information, see Modify the upload template file).

If you do not have access to the User Upload Wizard, contact Client Assistanceto help you upload users into xMatters using this tool.