Define a text property
Text properties allow communication plan designers to add text strings of up to 20,000 characters to messages. Designers can specify a default value and a minimum and maximum size for the field.
For example, a text property field named Additional Info might be added to a form and its related messages to allow the message sender to add any current information that will help notification recipients understand the situation.
When a text property is added to a message, its value will replace the property when the form is initiated. For example, if you add a text property to your messages named tollFreeNumber and its default value is 1-800-555-5555, this value will replace the property name wherever it appears when the form is sent. If the phone number later changes, you can simply modify the value of the text property, rather than changing every instance of the property name in your communication plan (of course, message senders can also change this value when initiating a form).
Here's how the latter example property will appear to the message sender:
A subset of HTML tags can be used to format text properties in communication plan email notifications. For more information, see HTML in text form properties.
To define the property, specify the following details and then click Create Property or Save Changes:
Name of the property displayed in email, text, and push messages.
Initial value for the setting. If you plan to use the form for events that tend to start with similar message text, you can use this field to specify text that will help guide the user launching the form. Multi-line formatting is enabled by default for text properties. To turn off multi-line formatting, clear the Multi-Line option in the property's settings on the form layout. For more information about configuring the settings of properties on the form layout, see Property Settings.
Note: If the Validate option is selected, Default Value must conform to the specified pattern.
|Minimum Size||Specifies a minimum number of characters that must be typed. If this value is 0, the User launching the form is not required to add any text.|
|Maximum Size||Specifies the maximum number of characters that can be typed, up to 20000. Text properties with a Maximum Size setting of 30 or fewer characters are automatically displayed as single-line fields; higher character counts are automatically configured as multi-line fields.|
Optional descriptive text that appears beside this property in the list on the Properties tab. You can use this to explain anything about the property that other communication plan designers might find useful - it isn't shown to message senders or recipients.
Text that appears on the form below the setting that's intended to help the message sender understand the intention of the property setting. Although this value is not mandatory, it should be used when the setting is potentially complex, or requires specific explanation to clarify its meaning in the context of the form.
Determines whether to apply validation to the text field, based on regular expressions. If selected, the following settings become available:
Text properties are displayed as unilingual or multilingual on the message form. If more than one language is configured for a company, each text property is displayed as multilingual. This provides message senders with the option to define alternative messages for languages other than the company's default language.
For more information on working with multi-language text fields when initiating a form or creating communication plan scenarios, see Configure message content for a text field.