BigPanda Incidents

The built-in BigPanda Incidents trigger initiates flows when it receives a request from a webhook in BigPanda.

Add the BigPanda trigger to the canvas

  1. Go to the Triggers tab in the palette, expand the App Triggers section and drag the trigger onto the canvas.
  2. Double-click the trigger (or click the pencil icon).
  3. Set the authenticating user, and then copy the URL — you'll use this to set up the webhook in BigPanda. Alternatively, you can create an integration user to use as the authenticating user.

  4. Click the Flood Control tab to edit the trigger's default flood control settings. For more information about these settings, see Trigger Flood Control.
  5. Click Done.
  6. On the flow canvas, connect the steps you want to run when xMatters receives a request to that URL.

You're now ready to configure BigPanda to target the trigger.

Configure BigPanda to send requests to the trigger URL

To have BigPanda send alerts to the flow trigger, you need to configure a webhook and set it to use the trigger URL. 

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