Datadog Monitor Alerts

1. In Datadog, go to Integrations, locate the xMatters integration, and install it.
2. Once installed, open the xMatters integration, go to the Configuration section, and click webhooks integration.

   

3. Add a new webhook.

   

4. Give the webhook a unique name.
5. In the URL field, paste the trigger URL you copied from the Datadog trigger on the Flow Designer canvas.
6. Add the target names of any recipients you want xMatters to notify when the monitor creates an alert.
   • For example, if you want to notify Emma Pearson, Mary McBride, and the on-call members in the Monitor Team responsible for the service, you'd add ?recipients=epearson,mmcbride,monitor%20team to the URL. You must URL-encode any special characters or spaces in the target names.
7. Overwrite the default payload with the Configuration Payload you copied from the Datadog trigger on the Flow Designer canvas:
   Copy

   {
       "event_msg": "$TEXT_ONLY_MSG",
       "last_updated": "$LAST_UPDATED",
       "event_type": "$EVENT_TYPE",
       "event_title": "$EVENT_TITLE",
       "alert": {
           "id": "$ALERT_ID",
           "transition": "$ALERT_TRANSITION",
           "type": "$ALERT_TYPE",
           "priority": "$ALERT_PRIORITY"
       },
       "link": "$LINK",
       "id": "$ID"
   }

8. Click Save.

1. In Datadog, go to Monitors > Manage Monitors.
2. Click + New Monitor.
3. For the monitor type, select Event.
4. In the Select events to count section, specify any criteria you want to use for matching events.
5. In the Set alert conditions section, specify threshold conditions for the alert.
6. In the Say what's happening section, add a name for your monitor and type the message you want to send.
   • Include the webhook you previously created in the message using the format @name-of-webhook
7. Select a priority for your monitor. This value is mapped to a severity level when xMatters initiates the incident.
   • P1 (Critical): maps to 'Critical' in xMatters
   • P2 (High): maps to 'High' in xMatters
   • P3 (Medium): maps to 'Medium' in xMatters
   • P4 (Low): maps to 'Low' in xMatters
   • P5 (Info): maps to 'Minimal' in xMatters

8. In the Notify your team section, add your webhook using the format @name-of-webhook. If you entered the name of your webhook in the monitor message, it will automatically be added to this section.
9. Click Save.

You're now ready to use the webhook to trigger automated flows, including steps such as sending alerts and initiating incidents, though we always recommend testing before putting things into use.

The trigger has the following outputs you can use as inputs to steps further along the flow.