Microsoft Teams steps
Flow Designer has a built-in step to help you integrate Microsoft Teams into your event management and incident response flows.
The following step is available:
- Post to Channel (Connector): automatically post a message to a channel, populating it with information from the event or previous steps in the flow.
In the example above, the flow creates a ServiceNow incident based on a person's response to the event notification. A Jira Cloud issue is then created with information from the event and the ServiceNow incident. A message is posted to a Teams channel, including information from the source system, the ServiceNow incident and the Jira Cloud issue.
To use this step, you need to set up an incoming webhook connector in your Microsoft Teams channel. You can find details in the Microsoft Teams help. When you're setting up the connector, a unique URL is generated; copy this URL — you need to use that as the address for the endpoint used by this step.
- To add a Teams step to your flow, go to the Apps panel in the palette, expand the Microsoft Teams steps and drag the step onto the canvas.
- Connect the step to the previous step in the flow so you have access the event properties and outputs of previous steps when configuring this step's inputs.
- Double-click the step to edit it, and use the Setup tab to configure the inputs. You can use plain text and input variables (or both). See the sections below for detailed information on the inputs for the step.
- On the Endpoint tab, configure the step to point to the Microsoft Teams webhook.
- You can select a pre-existing endpoint or create a new endpoint.
Use the Post to Channel step to automatically post a message to a channel in Microsoft Teams, using the input to populate the message.
Inputs with an asterisk* are required.
The text of the message you want to post to the Microsoft Teams channel. You can map event information and outputs from previous steps of the flow to include them in the message that's posted.