What is xMatters?
xMatters is an intelligent communications platform used by hundreds of global enterprises to accelerate essential business processes by connecting insights from any system to the people that matter. xMatters integrates with your current business solutions, enabling you to leverage solutions you have already invested in, including ITSM tools, chat applications, and automation utilities. This allows you to stay on top of any notification in your organization.
The xMatters platform puts you in control by allowing you to resolve incidents quickly. You can communicate to targeted individuals and groups across the enterprise using any channel from text to email to mobile apps, with recipients always receiving notifications on their preferred device.
As a cloud-based application, xMatters is accessible from any Internet connection in the world. In short, xMatters is a powerful and flexible two-way notification system designed to be accessible to users with varying levels of technical understanding.
Welcome xMatters Free users! The xMatters Free plan offers a limited - yet powerful - feature set that's perfect for small teams of up to 15 users. This online help covers all of the features and functionality available in xMatters On-Demand and doesn't distinguish between the feature sets of different pricing levels. Fortunately, paid features are clearly marked in the web user interface and the xMatters mobile apps.
If you need additional help, or want to connect with other xMatters Free users, visit the dedicated xMatters Free support forum we've set up just for you.