Countries are components of sites and cannot be deleted when they are associated with at least one site. The countries available in your company determine the dialing codes, toll-free numbers, and default languages of your sites.

To view and manage countries:

1. In the Admin menu, under Location, click Region Settings.

2. In the Countries section, click Edit and do one of the following:
   4. To add Countries, select their associated check box in the Available list to move them to the Selected list.
   5. To remove Countries, click their associated 'x' icon in the Selected list to move them back to the Available list.
3. To save your selections, click Save.

Each site has a default time zone. Users are assigned the time zone of their site by default, but can select their preferred time zone from the list of time zones available in your company.

xMatters uses the standard two-letter country code followed by the city name. For example, US/Los Angeles. Use the Time Zones section to make specific time zones available to users. For more information on the supported time zones, see List of time zones.

To view and manage time zones:

1. In the Admin menu, under Location, click Region Settings.

2. In the Time Zones section, click Edit and do one of the following:
   4. To add Time Zones, select their associated check box in the Available list to move them to the Selected list.
   5. To remove Time Zones, click their associated 'x' icon in the Selected list to move them back to the Available list.
3. To save your selections, click Save.

There are currently 43 language options for the message and response editors in the web user interface which can be enabled for use on a per-company basis. This allows you to add your own translated content for email, app, text messages, responses, and your own recordings for voice interactions. When users select one of your company's languages as their preferred language for communication, they'll receive any pre-defined messages or responses provided in that language, if available.

A user's default language is determined by their site and country. Users can update the default value to their preferred language in their user profile settings.

To view and manage languages:

1. In the Admin menu, under Location, click Region Settings.
2. In the Languages section, click Edit and do one of the following:
   4. To add languages, select their associated check box in the Languages list.
   5. To remove languages, clear their associated check box in the Languages list.
3. To save your selections, click Save.

During voice notifications, the default voice recording scripts prompt users to select from a list of available languages. This list is not updated automatically when you adjust the list of languages available in a company, but can be updated by xMatters Customer Support.