Custom roles and add-ons

Custom roles

In xMatters it's possible to create new custom roles to give specific users access to customer add-ons (like forms and scenarios, groups, Communication Center dashboards, and other customer-defined objects).

Newly-created custom roles often only define access to customer-defined elements (such as forms and groups), and don't have any role-on-role definitions or functions assigned; they must therefore be combined with another standard role, like a Group Supervisor.

For more information about custom roles, contact xMatters Customer Support.

Permissioning customer add-ons

Customer-defined add-ons in xMatters are also controlled by permissions (for example, you can selectively provision a form, scenario, group, subscription, or Communication Center dashboard).