Slack steps

Flow Designer has built-in steps to help you integrate Slack into your event management and incident response flows.

The following steps are available:

  • Create Channel: automatically create a new channel in Slack, using properties to construct the channel name.
  • Post to Channel: automatically post a message to a channel, populating it with information from the event or previous steps in the flow.

In the example above, the flow creates a Jira Cloud issue when a recipient selects a response in the event notification. This posts an incident to Statuspage, and creates a Slack channel, using the Jira issue key in the channel name. Finally, a message is posted to the channel, including information from the source system, the Jira Cloud issue ID, and the Statuspage incident name.

Create Channel

Use the Create Channel step to automatically create a new Slack channel. Map outputs from previous steps to construct the channel name.

Post to Channel

Use the Post to Channel step to automatically post a message to a channel in Slack. Map the outputs from previous steps to the inputs to pick the channel (and optionally the thread) and populate the message.