Workflow templates

xMatters includes templates for workflows between xMatters and third-party applications that you can install in your deployment:

  • Built-in workflows can be installed directly and have a streamlined configuration process.
  • Packaged custom workflows are available for download, along with detailed configuration and setup instructions.

This topic describes how to find and install workflow templates. For specific instructions on how to configure a workflow once you've installed a template, see xMatters Integrations.

Find workflows

The following sections describe how to access and search for workflow templates.

Didn't find what you're looking for?

If you don't see a template for the application you want to integrate with, you can create your own custom workflow instead or use the Send Alerts workflow as a starting point.

Install a workflow

When you choose a template from the list, the installation process is different depending on whether the workflow is built into xMatters or it's available as a downloadable package.

For more information about managing workflows, see Create and manage workflows.