Download the EPIC client

It is recommended to run the most recent version of the EPIC client with your xMatters On-Demand deployment. If you have already installed the EPIC client and need to upgrade to a newer version, see Upgrading the EPIC client from a previous version.

To download and install the EPIC client:

  1. Download the latest version of the EPIC client from
  2. Unzip the downloaded archive (for example
  3. Move the unzipped folder to the location where you want to install EPIC.