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Flow Designer

xMatters is proud to introduce a game-changer for incident management: Flow Designer! A stunningly simple, visual workflow builder that’s as easy as drag, drop, and done.

A visual designer for at-a-glance analysis of workflows that lets you focus on incident response orchestration.
Codeless design with built-in steps for the most requested apps to flatten the learning curve for integrated toolchains.
Enhancement of your existing communication plans to extend your current process.
A toolkit for building custom steps to support any business process.

Read all about it!

Hogan's Alley Quarterly Release

The Hogan's Alley release for xMatters includes new navigation, enhancements for more efficient incident response, additional reporting metrics, and updates for workflow automation:

Enhanced navigation experience: Easy access to tools and greater screen real-estate for reporting and analytics.
Incident response: New recipient selector, longer group descriptions, and more context about why you're being alerted.
Reporting enhancements: All Events report updates, including new filters and columns, and the ability to export data.
Workflow automation: Zendesk & Send Alerts workflows, global script libraries, and API key management for service teams.

Find out more about these great updates (and more!) in the Hogan's Alley Release Overview.