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Welcome to xMatters
We're proud to introduce a new video series welcoming users to xMatters! In our first episode, we explain how connecting your tools with xMatters can help resolve problems quickly.
When help is needed, xMatters ensures the right message reaches the right people at the right time. Our service reliability platform gives teams the superpowers to choose from hundreds of free downloadable workflows, connect their favorite tools, and level up their incident response process so issues are fixed before they can impact customers.
Learn how to use xMatters Dashboards to quickly resolve incidents, view your on call information, and see critical data at a glance. With the power to create and share multiple dashboards across your organization, support for high-level system overviews, and customizable incident response behaviors, dashboards give you the tools needed to manage any situation.
Be sure to follow our YouTube channel so you don't miss the newest episodes!
Alicanto Quarterly Release
The Alicanto Quarterly Release includes a new ServiceNow Next Generation Integration, improved User Schedule views, Live Call Routing voicemails, automated updates in collaboration channels via playbooks, and more:
- ServiceNow Next Generation Integration:: Connect xMatters and ServiceNow with greater flexibility and improved customization.
- Improved User Schedule Views: Clearly see primary and secondary on-call contacts for shifts and manage your scheduled absences.
- Live Call Routing Voicemails: Allow callers to leave a voicemail that’s automatically sent to the assigned group when nobody is available to answer.
- Automated Updates in Collaboration Channels via Playbooks: Rest easy knowing that your teams are always up to date with automatic incident updates to Slack or Microsoft Teams.
Find out more about the new features and updates in the Alicanto Release Overview!
Download the mobile app
The best way to stay connected is with one of the xMatters mobile apps.
Available for iOS and Android. Download yours today.
