Configure your company

Company Supervisors can configure some of your company settings, such as the following:

  • The company logo on the login screen
  • Sites, countries, and time zones
  • Company holidays
  • The outgoing caller ID
  • The default email sender display name
  • Single Sign on (SSO) with SAML
  • Phone call-out settings
  • Web session timeouts

The following video provides an overview of the company settings that you can configure from the Admin tab in xMatters.

If you would like to configure your company in more advanced ways, make a support request at We can help you configure the following things:

  • Customize roles and permissions
  • Import data
  • Configure LDAP servers
  • Set up notifications for when EPIC data synchronization jobs complete
  • Configure user service providers