Manage subscriptions

By default, a subscription can be edited or assigned to additional subscribers only by its owner (or by an administrator or supervisor with the Edit All Subscriptions function). By sharing a subscription, you can maintain control of the matching rules and routing behavior, but allow other users to subscribe themselves or other users. You can also allow other users to view and edit subscription details, which enables a team to collectively maintain and modify their subscriptions. These permissions do not apply to all of a subscription's subscribers, but only to the specified users or roles.

Manage the Subscriptions list

The following sections describe the actions you can perform in the Subscriptions list:

Share a subscription

Sharing a subscription with another user or role does not automatically subscribe them to notifications - they must be added as a recipient.

Change a subscription's owner

Any subscription that you created and control, even if you are not one of the configured recipients, is considered to be owned by you. You might have shared the subscription with other users, or it may be inactive and not configured to send you any notifications, but you still own it. This feature allows supervisors to control and maintain subscriptions on behalf of their teams, and assign other users to receive specific notifications.

When a subscription owner changes roles or leaves the organization, any subscription that they own can be reassigned to another user. Subscription owners can change the owner of their own subscriptions, and administrators or supervisors with the Manage Subscriptions function can change the ownership of any subscription.

Changing a subscription's owner does not automatically subscribe the new owner to notifications - they must be added as a recipient.