AppDynamics Events

1. Log in to your AppDynamics controller and navigate to Alert & Respond > HTTP Request Templates.
2. Click New to create a new template, then name the new template xMatters.
3. In the Request URL section, set the Method to POST.

   

4. Paste the trigger URL you copied from Flow Designer into the Raw URL field.
5. Add the target names of any recipients you want to notify when the alert fires.
   • For URL authentication, use an ampersand to attach recipients. For example, if you want to notify Emma Pearson and the on-call members in the group responsible for the Antares service, you'd add &recipients=epearson,antares to the end of the URL.
   • For other authentication types, use a question mark to attach recipients. For example, if you want to notify Barry Gull and the on-call members in the group responsible for the Cassiopeia service, you'd add ?recipients=bgull,cassiopeia to the end of the URL.
   • You must URL-encode any special characters or spaces in the target names.
6. In the Payload section, set the MIME Type to application/json.
7. Paste the following Configuration Payload into the Payload field.
   Copy

   {
   "account_name": "${account.name}",
   "policy_name": "${policy.name}",
   "latest_disp_name":"${latestEvent.displayName}",
   "latest_app_name":"${latestEvent.application.name}",
   "latest_time":"${latestEvent.eventTime}",
   "latest_tier_name":"${latestEvent.tier.name}",
   "latest_severity":"${latestEvent.severity}",
   "latest_node_name":"${latestEvent.node.name}",
   "events": [
   #foreach( $event in $fullEventList )
   {
   "event_name": "$event.displayName",
   "event_message": "$event.eventMessage",
   "event_node_name": "$event.node.name",
   "event_tier_name": "$event.tier.name",
   "event_time": "$event.eventTime",
   "event_link": "$event.deepLink",
   "event_severity_image": "$event.severityImage.deepLink"
    }#if( $foreach.hasNext ),#end
    #end
    ],
   "top_severity": "${topSeverity}",
   "controller_url": "${controllerUrl}",
   "action_name": "${action.name}",
   "action_trigger_time": "${action.triggerTime}"
   }

8. If you want to receive an alert for each new event detected, enable the One Request Per Event check box.

   

9. Save the template.

Next you'll need to create an action and append it to a policy.

1. From the left-hand menu, select Policies.

   

2. Select an existing policy from the drop-down menu or create a new policy by clicking Create.

   

3. In an existing policy, go to the Actions tab.
4. Click the plus sign to add a new action.

   

5. In the Select Action window, click Create.

   

6. In the Create Action window, select the Make an HTTP Request radio button and click OK.

   

7. Give the HTTP Action a unique name and then select the HTTP request template you created from the list. The Edit HTTP Action window gives you a preview of the action you just created.
8. Click Save.

If your implementation requires Tier / Node information, set it in AppDynamics:

1. Go to the Alert & Respond menu and select Health Rules.

   

2. Click Affected Entities and select one of the three available Tier / Node options.

   

3. Click Save to apply the Tier / Node changes.

You're ready to use the webhook to trigger automated flows, including steps such as sending alerts and initiating incidents, though we always recommend testing before putting things into use.

The trigger has the following outputs you can use as inputs to steps further along the flow.