Instana Incidents

The built-in Instana Incidents trigger initiates a flow when it receives a signal from an Instana webhook.

Add the trigger to the canvas

  1. Go to the Triggers tab in the palette, expand the App Triggers section, and drag the trigger onto the canvas.
  2. Double-click the trigger (or click the pencil icon).
  3. Set the authenticating user, and then copy the URL — you'll use this to set up the webhook in Instana. Alternatively, you can create an integration user to use as the authenticating user.

  1. Click the Flood Control tab to edit the trigger's default flood control settings. For more information about these settings, see Trigger Flood Control.
  2. Click Done.
  3. On the flow canvas, connect the steps you want to run when xMatters receives a request to that URL.

You're now ready to configure Instana to target the trigger.

Configure Instana to send requests to the trigger URL

To have Instana send alerts to the flow trigger, you need to create an alert channel and set it to use the trigger URL, then create an alert that uses the channel.