Panopta Monitors

1. In Panopta go to Settings > Integrations.
2. Under Webhook, click Configure.

   

3. Fill in the following fields on the webhooks screen:

   

   • Title:xMatters
   • Trigger Event: Expand the drop-down menu and select Incident Detection and Incident Close.
   • Request Method:  Paste the trigger URL you copied from Flow Designer. Add the target names of any recipients you want to notify when the alert fires to the end of the URL.
     • For URL authentication, use an ampersand to attach recipients. For example, if you want to notify Emma Pearson and the on-call members in the group responsible for the Antares service, you'd add &recipients=epearson,antares to the URL.
     • For other authentication types, use a question mark to attach recipients. For example, if you want to notify Barry Gull and the on-call members in the group responsible for the Cassiopeia service, you'd add ?recipients=bgull,cassiopeia to the URL.
     • You must URL-encode any special characters or spaces in the target names.
   • Payload Type: Expand the drop-down menu and select Raw Payload.
   • In the Raw Payload field, insert the Configuration Payload you copied from the Panopta trigger in Flow Designer:
     Copy

     {
       "fqdn": "$fqdn",
       "name": "$name",
       "trigger": "$trigger",
       "severity": "$severity",
       "timestamp": "$timestamp",
       "event": "$event",
       "services": "$services",
       "resource": "$resource",
       "items": "$items",
       "reasons": "$reasons",
       "duration": "$duration",
       "tags": "$tags",
       "server_key": "$server_key",
       "item_type": "$item_type",
       "alert_label": "$alert_label",
       "outage_id": "$outage_id"
     }

4. Click Save.

You'll now need to add the webhook to an alert timeline.

1. In Panopta go to Monitoring > Alert Timelines.
2. Select the Alert Timeline you want to add the alert to.
3. Click Add New Alert Event.

   

4. Configure the Trigger Time by selecting hour, minutes, and seconds from the drop-down menu.
5. In the Integrations drop-down menu, select xMatters.

   

6. Click Create Action to add it to the alert timeline.

You're ready to use the webhook to trigger automated flows, including steps such as sending alerts and initiating incidents, though we always recommend testing before putting things into use.

The trigger has the following outputs you can use as inputs to steps further along the flow.