Upgrading your plan

If you're using xMatters Free and want to add more users or access some of the more advanced features in xMatters, you can upgrade to a paid plan online by purchasing a one-year subscription.

Currently, online plan upgrades are limited to customers in the United States only. If you are outside this region, contact our sales team.

Plan overview

You can review your current plan type, the number of user licenses, and expiry date on the Your xMatters Plan page.

  1. Do one of the following:
    • If you're using xMatters Free and want to upgrade to a paid plan, click the Upgrade button at the top of the browser window to open the Upgrade Your Plan page..
    • If you're on a paid plan already and want to upgrade to another plan, open the Admin menu, and then click Plan Overview.

Frequently asked questions

Below is a list of frequently asked questions about upgrading xMatters plans. If you can't find what you need, get in touch, and we'll be happy to answer your questions.