Schedule

A user's current on-call status is displayed at the top of the schedule window.

Next On-Call

If the user is not currently on call, the status displays when the user is next on call and the start time of their shift.

Currently On-Call

If the user is currently on call, the status displays the length of time that the user remains on call for and the time their on-call status ends.

The Shifts list highlights which shifts you're currently on call for:

The Filter By selector can be used to display a user's shifts based on their position in the escalation order.

A user can select to view shifts using on of the following filters:

Primary On-Call	Displays only shifts where the user is Primary On-Call.
Primary and Secondary On-Call	Displays shifts where the user is Primary On-Call and shifts where the user is Secondary On-Call.
All Shifts	Displays all of the user’s scheduled shifts, regardless of where they are in the escalation order, and includes any shifts where the user’s device is a member.

The shift filter can be used to screen out shifts where a user may not have true on-call responsibilities, such as when only their device is a member of the group, or if they are part of a 24x7 broadcast group or a rotational group with large escalations.

Primary On-Call and Primary and Secondary On-Call status is based on time delays in the escalation order for a group, not the user's position in the list of users in the group. Multiple users may have primary or secondary escalation positions in a group.

The daily schedule lists the shifts the user is assigned to, including when each shift begins and ends and whether it is a multi-day shift.

The list highlights the shifts and days you're currently on call for:

The temporary absences area displays a list of your scheduled temporary absences, and if any users are assigned to replace your membership in a group.

For more information about managing your temporary absences, see Set a temporary absence.