Monitor and troubleshoot the xMatters Agent

This section describes some techniques for monitoring and troubleshooting the xMatters Agent, including how to verify that the xMatters Agent is communicating with xMatters and how to troubleshoot configuration issues so you can ensure that your integrations are processed successfully.


If your xMatters Agent is not appearing in the list of agents or appears to be disconnected, try the following troubleshooting steps.

More information

If the above actions don't fix the issues, take a look at the monitoring endpoints and system logs for more information.