View and manage on-call shifts

The Calendar section of the Schedule tab for each on-call group allows you to review the shift schedule in a familiar daily, weekly, or monthly format. This view also allows you to interact directly with the shift schedule to add, remove, or modify shift series or occurrences.

You can use the calendar view to instantly see whether shifts overlap or if there are any times that are not covered by any shift. You can also use this view to see who is on call during each shift.

Calendar display options

The calendar can be viewed in day, week, or month view. Additionally, you can use the navigation buttons to view the schedule in future timeframes.

View shift details

Modify shifts on the calendar

The calendar allows you to create and modify some attributes of shifts, including their start and end times and recurrence options. The features of the calendar tab work in conjunction with the features on the shifts tab to allow you to build out complex shift schedules. 

In some cases you can modify certain attributes of the shift schedule from the calendar tab or the shifts tab. For more information about building out a shift schedule, see Schedule shifts.

Manage shifts in different DST regions

For on-call groups with shifts created by users in multiple time zones, you might need to deal with the issue that Daylight Saving Time starts and ends on different dates around the world (or some places have no DST at all). xMatters automatically identifies when shifts might result in DST conflicts, and displays a message 30 days before the start of the conflict so you can plan ahead:

After you've updated the schedule to deal with any gaps or overlaps, you can click the x to dismiss it. This dismisses it in your browser — your colleague in London will still see it (and it reappears if you clear your cache). And, of course, we'll let you know in advance of the next DST mismatch if you still have shifts in your on-call group that flag it as having a potential conflict.