Manage owned services

The group user interface displays important information about the services the group is responsible for and if any owned services are currently impacted by incidents.


The Services section of the Overview tab displays the services the group owns and is responsible for and indicates if any of those services are currently impacted by an incident.

Active incidents

If the members of the group are currently engaged as resolvers in active incidents (incidents with Open or In Progress statuses), you can view the number and severity levels of the incidents in the Active Incidents section of the Overview tab. To view more information about these incidents, click View Incidents to see a filtered version of the Incidents list.