Manage the Incidents list

The Incidents page displays a list of all the incidents in your system. You can use this screen to monitor the incidents across your organization, prioritizing which incidents require your attention based on their age, severity, or status. If you experience a flood of incidents, you can also quickly reject the duplicate incidents by doing a bulk update of their status.

From this page, you can drill through to view a detailed timeline of how an incident is progressing, to engage resolvers to collaborate in real time, and to update the incident's details.

The following sections describe the actions you can perform on the Incidents page: