Historical On Call report

As a supervisor, you might want to see details of your team members' on-call times so you can identify trends or coverage gaps, or so you can see how often a specific person has been on-call during a certain period. The Historical On Call report lets you export a spreadsheet (.xlsx file) containing up to 100 days' worth of historical data.

The date when the report began collecting data depends on your region: for instances based in North America, there is no data available prior to February 1, 2020. For instances in the European and Asia-Pacific regions, there is no data available prior to January 1, 2020.

Interpreting report data

The wealth of data included in an exported Historical On Call report can seem somewhat daunting. For tips on using pivot tables to correlate and parse the data in the report, see this helpful article on the xMatters Support site: Making the most of your Historical On Call report data