Suppression

The Suppression tab for an alert displays information about alert requests that had their processing suppressed during an alert flood based on your alert flood control settings. The tab does not appear if the alert does not have any related suppressed alerts.

The top of the report displays when the first alert was suppressed and flood control was initiated. It also displays when the most recently suppressed alert occurred. You can use the report to view detailed information about each alert request correlated to the parent alert during the flood.

The following table describes the fields of the suppression report table.

Column Description
Date The date and time the alert request was suppressed.
Rules

The name of the flood control rule that applied to the request. Click on the field's value to view the full list of properties and the trigger conditions for each filter.

If you have permission to edit a rule, click Edit Rule to navigate to the rule's configuration page. This text only appears if you have permission to edit the rules. For more information about managing suppression rules, see Manage alert flood control settings.
Targeted Recipients The recipients that were targeted by the alert request.
Priority The alert priority.
Initiator The initiator, or authenticating user, of the request.
Integration The name of the integration associated with the alert's integration ID (if any).
Event properties The table contains a column for each request property and displays its value for that alert.

To more easily view data in the table, do one or more of the following:

  • To sort the content in alphabetical or chronological order based on a specific column, click the column header. (Click the header again to reverse the sort order.)
  • To change the width of a column, move the pointer over the edge of the column and when the re-size icon appears, click and drag the column to the desired size.
  • To rearrange the columns, click and drag a column header to a new location on the table.
  • If the list contains more entries or columns than can be displayed on your screen, scroll horizontally or vertically. The system automatically loads more data as scroll down the page.

You can't currently export data from the Suppression report.

You can retrieve information about alerts with a "SUPPRESSED" status using the Get /events endpoint in the xMatters REST API.