Monitor and troubleshoot the agent

This section describes some techniques for monitoring and troubleshooting agents, including how to verify that they are communicating with xMatters and how to troubleshoot configuration issues so you can ensure that your steps and integrations are processed successfully.


If your agent is not appearing in the list of agents or appears to be disconnected, try the following troubleshooting steps.

More information

If the above actions don't fix the issues, take a look at the monitoring endpoints and system logs for more information.