User Upload

User Upload is a simple way to perform bulk uploads or updates of user information in xMatters. The latest edition of this feature requires fewer clicks to send files, and provides you with more robust reporting features when file processing is complete.

Based on our xMatters REST API, the User Upload feature uses the existing User Upload Template v1.5; accepted file formats are .csv and .txt, and the maximum file size is 10,000 rows. To help avoid any potential issues with special characters in user names, we recommend encoding the file using UTF-8. If you only need to add or update a few users, you can do so on the Users tab of the web user interface. For more information, see Manage Users.