Engage and manage resolvers

The Resolvers section of the Incident Console lets you see at a glance which subject matter experts and service owners are engaged in the incident resolution process.

You can use this section to add additional resolvers as the incident progresses, renotify users or teams that haven't responded, stop notifying people to engage if you have the resources you currently need to work the incident, and dismiss resolvers when you no longer need them to actively engage in resolving the incident.

The following sections describe the actions you can perform from the Resolvers section: